Frequently Asked Questions:
Q: What is gold vermeil and how it differs from other plated jewelry?


Gold vermeil is a high-quality type of gold-plated jewelry made with a sterling silver base and a thick layer of real gold. It’s more durable, longer-lasting, and gentler on sensitive skin compared to standard gold-plated pieces. Unlike regular plating, which uses thinner gold over cheaper metals, vermeil offers a more luxurious look and feel.
Q: Is sterling silver and gold vermeil jewelry non-tarnish forever?

No.Sterling Silver and Gold Vermeil are not non-tarnish forever, but they are high-quality, fine jewelry materials made to last. Like all precious metals, they can naturally tarnish over time, but with proper care, they can maintain their shine for years.

To keep your jewelry looking its best, limit exposure to:

  • Water (showers, swimming, washing hands)
  • Perfume, lotion, and harsh chemicals
  • Sweat (remove during workouts)
  • Humid or open-air storage
  • Wearing daily without occasional cleaning

With a little care, your pieces will stay radiant and elevate your everyday look.
Q: Are gold vermeil and sterling silver hypoallergenic?

Yes. Gold vermeil and sterling silver are generally hypoallergenic and suitable for sensitive skin. Gold vermeil has a thick layer of real gold over sterling silver, while sterling silver is mostly pure silver (92.5%) with a small amount of copper (7.5%) added to make it stronger and more durable for everyday wear.

Very sensitive skin may still react to trace metals like copper, but overall, these materials are much gentler and less irritating than cheaper plated jewelry.
Q: What is your return and exchange policy?

We strive to deliver exactly what we promise. If you’re not satisfied, please contact us through our form, we’ll work with you to find the best resolution. Refunds are considered on a case-by-case basis.

In the meanwhile, you can read our general return and refund policy HERE.
Q: How much is the shipping cost?

We offer free shipping on all orders from our warehouse to your doorstep. For returns, shipping costs are the buyer’s responsibility unless the request falls under our approved return and refund conditions.
Q: How long before I receive my order?

Shipping is calculated based on your location and the items in your order. You will always know the shipping timeline before you checkout.